Jeff Bezos said earlier this week that there is ‘no instruction manual for how to feel at a time like this’ and he is exactly right. There is still a lot
to learn and unpack about Covid-19, Level 4 and what all of this means to each and every single one of us. So, for the time being, give yourself a
pass to feel what you feel. We are not here to tell you what is normal. What we are here to do is to make sure that our members get accurate information
and good support to get through these tough times.

In the last two days, we have been inundated with questions many of them about cash-flow. More and more landlords are getting tenants requesting/pleading
for/demanding a rent reduction/deferment. Some landlords’ main incomes are impacted by Covid-19 to such an extent that they do not know if they can
hold onto their rentals much longer.

Before we get into all of that, first things first, breathe. Level 4 means no one is going anywhere. The good news is you now have the space to think things
through and plan things out and you should.

Second, we recommend, as a general rule of thumb for landlords and tenants to socialise reliefs and privatise solutions. By that, we mean
before we speak to one another (landlords to tenants and vice versa), shore up your personal position first by exploring all of the relief packages available to you. Landlords and tenants are going to have to help each other to get through these tough times and
none of us can be of service to others until we (pardon the french) sort our own sh*t...